Save your self-pay patients 30-70% off labs with Grassroots Labs, empowering them to afford more care options in your office.
Grassroots Labs is an online marketplace for lab testing. We connect patients directly with national laboratories to get lab testing they need while being treated in your office, but at a fraction of the cost they would normally pay going directly to the labs. We help patients make their health care dollars go farther so they can spend more time getting healthy with you!
Patients are directed to local testing centers operated by our lab vendor, Quest Diagnostics to have their tests performed.
Most test results are available within 3-5 business days and are stored securely in the patient's account on Grassroots Labs.
Patients can share their results with your office via encrypted email directly from their account. In addition, they can also upload them to your practice portal or bring them in for their appointment.
A La Carte Testing
LIVE CHAT with Support from 9am-5pm EST, M-F, by clicking the purple bubble at the bottom left of the screen.
CALL us at 1 (888) 315-3265 - 9am-5pm EST, M-F
EMAIL us at support@grassrootslabs.com
Does it cost anything for people to sign up?
No, there are no fees to use Grassroots Labs. Patients can check lab prices without ever creating an account. We encourage patients to use our service as a tool to price check their labs.
What if GRL doesn't have the test I want my patient to get?
If there is a test we do not offer, but you think we should, send us a message or give us a call and we’d be happy to request to have it added to our list.
Will I (the provider) automatically be sent the results?
Most test results are available within 3-5 business days and are stored securely in the patient's account on Grassroots Labs.
Patients can share their results with your office via encrypted email directly from their account. In addition, they can also upload them to your practice portal or bring them in for their appointment.
Why use Grassroots Labs over other lab options?
More Affordable
Great Customer Service
Better Experience for Patients
What happens to critical results?
When labs come back with a critical value, our Physician Oversight Team will attempt to contact the patient directly. If the patient does not answer, they will try again once a day for 3 days and then send a certified letter to their home.
What happens for positive infectious disease results?
Our Physician Oversight Team will reach out to the patient and schedule a quick phone consultation with the patient to let them know and encourage them to seek treatment with your office. The appropriate local health department will also be automatically notified of the result.
Do patients use a lab order from my office?
No, patients who order through Grassroots Labs receive an order from a state licensed physician on our physician oversight team. Patients will not use your lab order to get their labs, otherwise they will have to pay the higher prices at the lab.
If your office automatically sends electronic lab orders to the lab, please instruct your patients to print our their lab order from Grassroots Labs and take it to the lab to use.
Can the patient's lab sample be drawn in our office?
Currently no. We are working on adding this ability, but currently the patient must visit one of the approved Quest Diagnostics testing centers to have their sample drawn.
Please do not draw labs in your office.
Lab Order Form - PRINTABLE
GRL Patient Instructions - Patient Handout - PRINTABLE